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WebBackup Technology & Security
Users Want To Know More About Data Protection
- 1. How is data encrypted? Where is it encrypted? Is it encrypted
at the client agent before transmission or does it get encrypted at
the server side? Data is encrypted using superior 128-bit
SSL industry grade encryption standards. This means data protection
during transmission has been taken of. Data is encrypted using advanced
256-AES encryption at the client agent prior to
transmission and it
stays encrypted even on the servers. This means data protection has
been achieved even at rest. - 2. How is the username/password of each individual user protected from prying eyes on an insecure medium? Username/password of each individual user is again transferred after encrypting it using 128-bit SSL industry standard encryption so again, the username/password stays protected.
- 3. How does the data become available to only the end users and not to any other personnel accessing the data? Users encrypt their data with a secure encryption passphrase known only to them. This is used to encrypt their data at rest using 256-bit AES encryption. This insures data is available only to the end-user backing up the files and not to the SmartData personnel at the server side.
Web Backup Keeps Data Safe and Off-Site
SmartData is committed to protect your valuable data residing on our servers. In addition to the password and registration technology we have built into our WebBackup software, we use a "defense-in-depth" strategy to protect your data, and we follow industry standard best practices in carrying out the strategy. The servers on which SmartData's accounts reside are continuously monitored for attempted network attacks on a 24 x 7 basis using sophisticated software tools.
User data resides on raid protected industry leading NAS/SAN storage devices with multiple levels of redundancy. In addition, regular backups of user data is maintained on separate raid protected devices online to quickly recover from any software/hardware failures.
How We Protect Your Data
Your data is hosted at multiple world-class datacenter locations including El Segundo CA, Fremont CA, Newark NJ, London UK among others. The Data Centers provides the physical environment necessary to keep the servers up and running 24 hours a day, 7 days a week. These world-class facilities are custom designed with raised floors, HVAC temperature control systems with separate cooling zones, and seismically braced racks. They offer the widest range of physical security features, including state-of-the-art smoke detection and fire suppression systems, motion sensors, and 24x7 secured access, as well as video camera surveillance and security breach alarms.
